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Frequently Asked Questions

At GIG you can find flexible temp work that fits your lifestyle. We offer full-time, and flexible work across many industries. 

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FAQ
  • How much does it cost?
    If you’re a registered GIG Seeker, all apprenticeships and online courses can be completed free of charge. Outside of the GIG Academy, these courses carry a tuition fee of £5000 per person. Courses must be applied for and candidates will be formally interviewed upon application.
  • What if I have an emergency and can't complete my course or online work?
    If you are unable to continue your apprenticeship or online course then please contact GIG directly on support@gigtogig.co.uk and stipulate the reason for having to cease your learning. Under certain circumstances, we may be able to pause your apprenticeship but, in most cases, cancelling or suddenly discontinuing your learning will result in termination from the GIG Apprenticeship or online course. However, those who cancel can re-apply.
  • Difference between Apprenticeships and Online Courses?
    GIG Apprenticeships combine on-the-job learning with online course work over a 12-18 month curriculum, providing workers with an accredited certificate at the end of the course. GIG Online Learning is short-term, online training that enhances basic skills and knowledge within a particular sector, and must be completed within 6 weeks.
  • How long do I have to do each course?
    Apprenticeships require a minimum attendance of 12-18 months, while online courses are designed with the intention of taking up to 6 weeks to complete. However, online courses can be completed in a shorter period of time.
How to Join GIG.

1

Get the App and Apply

Remember, by submitting an application, you are applying for a job.
This requires; an up to date CV, Right to work in the UK, and for you to complete an interview with our recruitment team. 

The first step is to Apply to work with GIG. You can do this by following the Apply Now or downloading the App and filling in the 'Looking for Work' section. 

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2

Wait for our response 

The team will review your Application.

If you are successful you will receive an email titled 'Congratulations you're through to to the next stage.' 

This email includes your personalised candidate form. Once completed you will be prompted to book your interview. 

If you are not successful, this may be because we do not have any suitable roles at this time, you may not have the right experience for the openings we have available, or we may ask you to provide more information.

If you have not received any response within 3 weeks of applying you have unfortunately not been successful at this time. 

3

Prepare for your interview. 

If your application was successful and you have booked an interview you need to make sure you bring the follwing:

British or Irish Citizen: 

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Passport

or

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UK Birth Certificate

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National Insurance Details

Non - British

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S

Share Code

and

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Visa or any right to work documents

If applicable

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National Insurance Details

4

Uniform

Uniform requirements are listed on all job postings, make sure you have what you need before you apply for the job as this may differ from client to client, as always you are under no obligation to apply for any shift on the GIG App. 

To get an idea of the types of uniform you might be expected to have for each role please see the general requirements can be seen on the Jobs pages

5

CV

If you did not apply using your latest CV, please bring a copy to your interview. 

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6

Receive complimentary training

7

Available through our in-house training facilities and E-Learning platforms the team will run through any necessary training when you come to your interview

Get your GIG

Jump on the App and earn on your own terms today. Don’t forget to check out our Top Tips page!

Important Information

Payroll

 

 

For payroll queries please contact GIG's payroll department on:

 

020 8600 2926

payroll@gigtogig.co.uk 

Holiday Pay 

 

 

You are entitled to holiday pay on every shift. To take your holiday pay you must contact payroll. 

Policing

 

 

 It is just as important that you only apply for jobs that you can do - Last minute cancellations and no-shows may result in being blocked from the GIG App, pending investigation.

Support

 

 

If you need any support using the GIG app or have any questions regarding our platform or service, please contact: 

0208 8600 2911 

Support@gigtogig.co.uk

Find out how to get the most out
of the GIG app with our
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