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Frequently Asked Questions

At GIG you can find flexible temp work that fits your lifestyle. We offer full-time, and flexible work across many industries. 

  • How much does it cost?
    If you’re a registered GIG Seeker, all apprenticeships and online courses can be completed free of charge. Outside of the GIG Academy, these courses carry a tuition fee of £5000 per person. Courses must be applied for and candidates will be formally interviewed upon application.
  • What if I have an emergency and can't complete my course or online work?
    If you are unable to continue your apprenticeship or online course then please contact GIG directly on and stipulate the reason for having to cease your learning. Under certain circumstances, we may be able to pause your apprenticeship but, in most cases, cancelling or suddenly discontinuing your learning will result in termination from the GIG Apprenticeship or online course. However, those who cancel can re-apply.
  • Difference between Apprenticeships and Online Courses?
    GIG Apprenticeships combine on-the-job learning with online course work over a 12-18 month curriculum, providing workers with an accredited certificate at the end of the course. GIG Online Learning is short-term, online training that enhances basic skills and knowledge within a particular sector, and must be completed within 6 weeks.
  • How long do I have to do each course?
    Apprenticeships require a minimum attendance of 12-18 months, while online courses are designed with the intention of taking up to 6 weeks to complete. However, online courses can be completed in a shorter period of time.

Whats the Process to join GIG?



Either quick apply online or for one of our specific job roles on Indeed. 


The team will review your Application

The team will review your application and if you are successful they will invite you in for an interview. 

*If you do not hear back from the team you have not been successful this time. However please feel free to apply for future opportunities. 


Before your interview

Before you come to your interview complete the links sent to you, this might include online training depending on the role. 


Meet the team

Bring your Right to Work documents, I.D, N.I & bank details so you get paid weekly.


Receive complimentary training

Available through our in-house training facilities and E-Learning platforms the team will run through any necessary training when you come to your interview


Get your GIG

Jump on the App and earn on your own terms today. Don’t forget to check out our Top Tips page!

We take care of the rest - including admin duties such as your taxes and statutory costs!

Important Information




For payroll queries please contact GIG's payroll department on:


020 8600 2926 

Holiday Pay 



You are entitled to holiday pay on every shift. To take your holiday pay you must contact payroll. 




 It is just as important that you only apply for jobs that you can do - Last minute cancellations and no-shows may result in being blocked from the GIG App, pending investigation.




If you need any support using the GIG app or have any questions regarding our platform or service, please contact: 

0208 8600 2911

Find out how to get the most out
of the GIG app with our
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