Customer Care


Job Overview

Working as Customer Care Steward is a customer facing role. It requires an individual to have clear communication skills, good personal confidence and patience. As a member of the Customer Care team, it will be your responsibility to ensure the safety of attendees at some of the UK’s largest sporting and music events. 


You may be responsible for guiding attendees to their seats, assisting with crowd control, ticketing, bag checking or a number of other duties that are essential for any major event to go ahead. This is a key role and as a customer care steward, you must have the customers safety at the fore of all duties making this a top priority at all times whilst making sure that customers have a memorable experience.


Working for GIG as a Customer Care Steward is a fun, fast-paced and rewarding role. It requires you to think on your feet, dealing with the general public, but also means you can be at some of the most exciting and memorable events in the UK. 

Benefits of working as Customer Care Steward with GIG: 

  • Get paid weekly

  • Have the freedom to choose where and when you work 

  • Gain access to free training and skills development programs

  • Holiday pay - whenever you need and request it

  • Variety at work – no sitting behind a desk all day

  • Use a helpful App - to manage your work easily

Uniform Requirements

  • Black, ironed professional trousers

  • Ironed, buttoned shirt - black or white only

  • Black polished shoes 

  • Black socks and black belt

  • High Vis jacket will be provided 


If you feel working as a Customer Care Steward

is a role you are interested in: