GIG - Apprenticeships ABS R
Apprenticeships
Receptionist
A Receptionist Qualification will see you gain the knowledge
and understanding of the typical duties and responsibilities
carried out in reception, focusing on time-management,
communication and problem-solving skills.

As a part of your Receptionist Qualification, coursework
will cover:
Processing personal and sensitive data
Identifying internal customers and their needs
and how they feed into the operation
Know the products, facilities and services of the
whole business and how to communicate these
to customers, staff and visitors
How to welcome customers and provide a broad
range of relevant information relating to the business
Support an efficient check in / check out service for
customers, answer enquiries and take reservations/
bookings face to face, on the telephone or on-line
This qualification will give you the confidence to become the fundamental
link between guest and the business, ensuring an efficient and effective
level of communication that will allow you to excel your career.